A safe and reassuring solution

The Junari team were recognised by this client for the quality of customer service and attention to detail that they provide.

Streamlined processes and systems

JunariCRM+ brings several disparate system-areas of the business under one single system.

Low risk and no disruption

As the MD of this client says: “The out of the box solution provided by Junari would be enough to get us started because it is fantastically comprehensive. So, we have been able to de-risk the project, starting relatively small, with virtually no disruption to our business.”

The brief

Gipping Occupational Health & Wellbeing (Gipping OH) is a provider of wellbeing services, based in East Anglia. Gipping OH got in touch with us because they had significantly outgrown their previous CRM system, both in terms of volume of business and complexity of processes and the sophistication of system functionality required in order to provide effective management information and efficient workflow supervision.

The time had come to invest in a CRM that could bring several disparate system-areas of the business under one system and have the muscle to grow with the Gipping OH business for a great value price.

As Mark Braithwaite, Managing Director at Gipping Occupational Health & Wellbeing put it “It was definitely a factor in our choice to go with JunariCRM+ that the team there are highly reliable and capable. They have a brilliant ‘can-do’ attitude which is a real positive when one is making a big investment in a core operational system.”

How Junari Delivered

Meeting the client's needs

Junari took time to understand the services, functions and processes of the client to understand they only had the parts of the comprehensive CRM they needed.

Ensuring flexibility for the future

As Mark Braithwate, Managing Director, puts it: “JunariCRM+ will give us plenty of scope to expand functionality because it is so configurable with a ‘plug-and-play’ modular architecture, combined with the excellent ability of the Junari team to tailor and configure the system to our specific requirements as our business expands and changes over time.”

Responding to queries - fast

Junari is a proud business partner of every client it works with and is happy to support the client in responding to any queries promptly and fully.