Less order errors and reduced wastage
Efficiency and productivity gains
MongrelCroc Clothing Ltd is a Suffolk based custom clothing company that specialises in supplying membership-clubs (such as rowing clubs, rugby clubs etc.) and the collegiate and university networks in the UK. With business success came the associated need for investment in infrastructure and operational capabilities and a desire to find a customer database and operational workflow system of a robust and scalable quality.
As Ben Benton, Owner and Co-Founder says “… we wanted to ditch the effort incurred when errors happen around rework, wastage of stock and of course the obvious danger of damaging customer satisfaction and the threat to our business growth that that would signal. So it was time to invest in serious software and stop playing around with the off-the-shelf stuff that couldn’t deliver to our needs”.
Since going live with JunariCRM+ the team at MongrelCroc have been through their busiest period of the year – with the return of the colleges and universities after their summer break and their “fresher” intake who all need new club merchandise! Order volumes have grown by approximately 56% and JunariCRM+ has operated with no issues or problems.