A time-saving solution

An end to time consuming manual processes, or those using a variety of systems. Just use Junari – it’s all you need.

One flexible system whatever your requirements

JunariCRM+ is an incredibly sophisticated tool but very simple to use. It is intuitive and enables you to see key data at a glance.

World-class support from a local provider

As our client put it: ” If I get stuck on how use part of the system then Junari is ready to help. In fact, I don’t feel like a lone worker any more with the team just a phone call away.”

The brief

Stowmarket Relief Trust (SRT) is a small but vital charity that has been in existence since 1523; when King Henry VIII was on the throne! As Philippa Richardson, Clerk to the Trustees puts it: “Stowmarket Relief Trust is a nearly 500-year-old charity that is still relevant in the 21st century.

Unfortunately, behind the scenes, its record-keeping was more 19th century. The Trustees realised something had to be done, especially to become compliant with the new General Data Protection Regulations.” “As clerk to the Trustees and the only employee of the Trust, I don’t have any work colleagues to bounce ideas off or to troubleshoot with. I haven’t found this a problem with using JunariCRM+. It is an incredibly sophisticated tool but very simple to use. It is intuitive and I can see at a glance the active caseload. I can also see what is pending with individual grants rather than trawling through spreadsheets and endless paperwork.

The best bit is the reporting; it is so powerful. When I record data in the CRM I can report on it in just about any combination. If I get stuck on how to use part of the system then Junari is ready to help. In fact, I don’t feel like a lone worker any more with Steve and the team just a phone call away.”

How Junari Delivered

A product for charities

The charity sector is an important target market for Junari. We have developed our JunariCRM+ software to be a great value, yet powerful solution to meet the challenges that this sector faces. We demonstrated to the SRT that our system would be flexible and responsive to their requirements.

A tailored system for unique needs

The JunariCRM+ software is fully customisable, and we ensured that it was tailored to the SRT’s needs rather than them needing to radically change their working practices.

Follow-up and support

Our dedicated support was of great use to the client. As they say: “If I get stuck on how use part of the system then Junari is ready to help. Junari are always listening to their customers and are ready to adapt and customise the system.”
Junari are efficient, friendly and always ready to listen. No question is too small or insignificant. Junari has customised its CRM to meet our needs rather than the Trust having to radically change its working practices.
Philippa RichardsonClerk to the Trustees
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