Delivering Factor Four Business Growth!
HOW JUNARI DELIVERED
Junari took time to really understand CSE to be sure that their JunariCRM+ ® product would deliver on all the requirements that CSE needed and in particular provide a system that could be tailored to meet all of CSE’s process flow requirements. Furthermore, the product’s look and feel and vocabulary could be entirely changed to fit with the CSE team’s own work lingo.
From the initial requirements scoping period – during which Steve and the Junari team took time to help CSE describe their ideal process and suggest latent improvements that the system could offer – to the completed system implementation took just 4 months.
CSE felt it was important to have a company that was based in the UK, and importantly that had its product development team based in the UK too. "As we progress we know that any queries or issues we encounter are going to be dealt with really quickly; enabling us to feel confident that we will be able to deliver the high quality levels of customer service which is a priority for us.”