"Nothing seems too much trouble for the Junari team"
Magpas Air Ambulance brings crucial lifesaving care by land and air to patients in life-threatening emergencies in the East of England and beyond. Some of the UK’s expert doctors and paramedics volunteer their own time to work with Magpas Air Ambulance. They support the ambulance service and give advanced medical care when time is of the essence.
The Magpas Air Ambulance medical team receives enhanced training which allows them to offer procedures and treatments at the scene, like general anaesthetic, which are usually only available in hospital. This means that the frontline care the team delivers doesn’t just save lives, it helps seriously ill and injured people return to a good quality of life.
Magpas Air Ambulance is not a state-funded service and relies on generous public donations to continue saving lives. As a result, Magpas Air Ambulance wanted to find the most cost effective and reliable charity management and fundraising CRM system.
Great support and effective training
As Steve Holt, Fundraising Director at MAGPAS put it “When using this system, it’s been really important to know we can just pick up the phone for advice from the friendly Junari team.”
“They listen and understand our requirements and have ensured the system has been tailored for our needs. Our CRM+ system is easy to use, making data input efficient and accurate.”
“Junari’s approach has been highly professional and helpful at all times and nothing has been too much trouble. Response rates are always very prompt and the hands -on training sessions have been really useful for our fundraising team.”
Future’s looking healthy & accident free
“We were keen to find a new supplier who would help us implement the most appropriate design to complement our fundraising procedures. Being able to develop our CRM system, as our organisation continues to grow is also a huge asset. For example lifestyle marketing is key, using the excellent reporting capabilities that CRM+ has, as well as the integration it has with MailChimp.”