Is Your Business Constantly on the Move? Streamline Operations with Odoo Field Service.
Are your technicians always on the move, offering critical services straight to your customers? Does your business rely on:
Sending seasoned specialists or service representatives to customer locations?
Managing on-site service calls and project work?
Tracking inventory used during field service operations?
Streamlining communication and coordination between field workforce and the office.
Industries That Thrive with Odoo Field Service
Maintenance & Repair
Installation & Assembly
Inspection & Certification
Delivery & Pickup
Field Sales & Service
Efficient Scheduling and Task Management: Optimise Your Field Service Operations
Organise your team's agenda with calendar, Gantt, and map views.
Switch between various displays according to your schedule and planning requirements.
Use the map view to manage appointments by location for easier routing.
Automatically generate tasks from sales orders to save time and reduce errors.
Manage carry out bulk tasks, including messaging, archiving, and reporting.
Comprehensive Mobile App: Manage Appointments and Tasks On-the-Go
Everything you need to manage your mobile devices is there in your pocket.
Timers allow you to track your working hours directly from the task menu.
Manage tasks swiftly and efficiently, even while on the go.
Keep track of the time spent on each appointment so that you can bill accurately.
Get staff and client signatures immediately from the mobile app.
Streamlined Invoicing and Reporting: Ensure Financial Clarity and Accountability
Keep an accurate record of spare parts utilised during onsite appointments.
Use pre-filled forms to invoice additional charges while on the road.
Create project status reports and profitability insights in real time.
Gather detailed client reports at the end of each task.
Track and analyse project profitability to maximise return on investment.
Customer Interaction and Feedback: Enhance Customer Satisfaction and Engagement
Create a dedicated customer portal for managing tasks, quotes, and bills.
Send established email and SMS templates to ensure consistent communication.
Collect and analyse feedback from customers to assess satisfaction.
Automatically generate and share customer reports to ensure transparency.
Use centralised activity logs to keep track of your communication history.
Transform your field service operations and achieve peak efficiency with Odoo Field Service!