Odoo / Apps / Productivity /  Knowledge

Centralize and Streamline Your Business Information with Odoo Knowledge


Odoo Knowledge allows you to centralise all your organisation’s crucial information, collaborate efficiently as a team, and access everything from any Odoo app.

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  • Are you spending hours on repetitive marketing tasks that could be automated?
     
  • Is nurturing leads a time-consuming process that yields inconsistent results?
     
  • Do you lack clear insights into how your marketing efforts are performing?
     
  • Are you missing opportunities to engage with potential customers at key moments?
     

These questions highlight the frustration and inefficiency businesses face without automation. Manually sending emails, nurturing leads, and analysing data can quickly consume valuable time and resources.

Odoo VoIP allows you to make and manage calls on the go, integrating seamlessly with Odoo apps to maximise productivity at an affordable price.

Advantages

  Centralised Information Repository

  Improved Collaboration

  Efficient Communication

  Time Savings

  Enhanced Productivity

  Scalable and Customizable

Features

Effortless Information Management

Odoo Knowledge lets you centralise and structure your information with ease, making it accessible and manageable from a single platform.

Type the / shortcut to format your content perfectly and integrate dynamic data from all your business apps.

Sort your content with custom fields and navigate through it with personalised views and filters.

Choose article formats, add cover pictures, and utilise various editing tools to share information effectively.

Access a wide range of royalty-free images through the integrated Unsplash image library.

Seamless Integration and Collaboration

Transform your information management into a collaborative effort, fully integrated with your existing Odoo applications.

Insert pre-written content into various Odoo apps to communicate with customers, answer helpdesk tickets, describe project tasks, and more.

Work simultaneously on articles and improve your knowledge base together with your team.

Control who can see and manage your content, with options to share pages publicly.

Create reusable text blocks for easy insertion into messages, terms, descriptions, etc.

Intuitive and User-Friendly Interface

Experience seamless and efficient information management with an interface that puts everything you need at your fingertips.

The Odoo Knowledge widget provides a simple and intuitive interface for managing content.

  Maintain a record of all incoming and outgoing communications.

Navigate efficiently within Odoo apps without switching tabs.

Retrieve customer information quickly for personalised communication.

Industry-Specific Benefits of Odoo Knowledge for Enhanced Business Operations

Odoo Knowledge enhances productivity, collaboration, and information management across various business functions.

Customer Support and Helpdesk

Create a comprehensive knowledge base with FAQs and troubleshooting steps.

Use pre-written responses for consistent and accurate information.  

Develop and share training material for new support agents.

Project Management  

Centralise all project-related documentation.  

Provide detailed task descriptions and integrate with project tools.

Allow real-time collaboration on project documents.  

Sales and Marketing  

Create and distribute sales training materials.  

Develop and share marketing content.

Use the knowledge base for accurate customer communication.  

Human Resources  

Centralise onboarding materials and company policies.  

Maintain up-to-date versions of company policies.

Share important announcements and updates with employees.  

Product Development  

Document technical specifications and testing procedures.  

Collaborate on product design documents.

Maintain records of quality control processes.  

Operations and Logistics  

Document and share Standard Operating Procedures (SOPs).  

Create and maintain inventory management documentation.

Centralise information on suppliers and vendors.  

Make the most of your team's collective knowledge with Odoo Knowledge.

 

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